Many people are still unaware that despite the Director General of Fair Trading’s request, insurance policy-holders still remain largely unaware of their right to have damaged vehicles repaired at the garage of their choice, providing the chosen garage operates to industry standards and that repair costs can be satisfactorily agreed.

In such circumstances an insurance engineers inspection of the damaged vehicle may be requested before repairs can be authorised, but any necessary inspection should be arranged promptly in order to minimize delays in repairs.

We are able to provide a body repair and claims service for all makes of vehicles and, in addition can:

• Provide on the spot help and advice to deal with your claim.
• Ensure top quality service at all times.
• Provide a replacement car for the duration of repairs.
• Provide an assurance that highest standards of workmanship will be maintained at all times through comprehensive checks at every stage of the repair process.
• Provide you with a fully priced written estimate before work begins.